June 24, 2023

JM Bullion Review an Online Gold & Silver Retailer with offers CASH and IRA transactions.

Disclaimer: the companies you find on our site may provide compensation to us. We are able to provide you with unbiased research and information for free because of this potential compensation. Compensation, along with research, may determine the ranking and placement below. We appreciate the support!

Who Is JM Bullion

JM Bullion is an online retailer of precious metals, numismatics, collectibles, and other gold and silver products that you can purchase for investment or your collection. They are only an online retailer, therefore you need to contact them directly via phone or email to speak with a representative. 

One positive regarding JM Bullion's website is they offer prices for their products right on the website and you can purchase without speaking with a representative. The price for their products indicates "As Low As", which could mean the price will be higher once you get to checkout. 

If you are looking for a variety of Gold or Silver Coins, Bars, and Collectibles check out JM Bullion.

How to Reach JM Bullion:

  • Website: www.jmbullion.com
  • Phone: 1-800-276-6508
  • Address: 11700 Preston Rd STE 660-153, Dallas, TX 75230-6112

JM Bullion Rating Summary

The Plug overall Company Rating Summary is comprised of the ratings & reviews we find for the company in various resources including the BBB, Yelp, Google Business Profile, Business Consumer Alliance, and others. The website structure and ease of doing business also come into consideration. 

Overall Rating: 
3.38/5 stars

Customer Service

IRA Services


Payment Options

Before we get started with JM Bullion Review:

It's tough to determine which precious metals dealer is reputable and reliable for your investment needs. The Plug aims to provide you with as much useful information as possible to shorten your decision-making process. The Best Gold IRA Dealers want to educate and inform their clients. We've broken down a list of the Top Gold and Silver IRA Companies for your review.

IRA investors Looking at their online portfolio

Check out The Plug's list of the 5 Best Gold IRA Companies and find out Is JM Bullion in our Top 5?

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About JM Bullion on line gold and silver retailer.

About JM Bullion

JM Bullion is a subsidiary of A-Mark Precious Metals. A-Mark Precious Metals, which was founded in 1965 is an integrated platform that offers wholesale and direct to consumer gold, silver, platinum, palladium, copper bullion, numismatic coins, and collectible precious metals. 

A-Mark is an authorized United States Mint precious metals buyer who purchases bullion directed from the mint. In addition, they have relationships with other sovereign mints including Australia, Austria, Canada, China, Mexico, South Africa, and the United Kingdom. 

Purchased originally under the A-Mark Precious Metals name, they are able to sell these products through their distribution direct-to-consumer channels including JM Bullion. We've also reviewed three of the other online retail channels they sell through i.e. Provident Metals, BGASC (Buy Gold and Silver Coins), and BullionMax.

Pros and Cons of Working With JM Bullion


  • Large Selection of Collectibles  
  • Prices on Website
  • Will Work with Your Custodian or set up a new IRA
  • Parent Company Has Relationships with both sovereign mints and private mints.
  • FREE Delivery on orders above $199


  • Negative Reviews  
  • Several Complaints on BBB & BCA 
  • Has Delivery Issues
  • Complaints about quality of product received
  • Fair Customer Service with complaints
Free Silver with Qualifying Account and Investment from Goldco

What Services Does JM Bullion Provide

While JM Bullion's primary business is selling precious metals and collectibles. They offer other services that investors or individuals might be interested in. 


JM Bullion parter Collateral Finance Corporation (CFC) has a program where investors can borrow against gold and silver using their existing bullion as collateral. Get cash out without selling your assets. There are restrictions and varying interest rates and terms. Contact a representative to get more information.

Auto Buy Program:

Just like making monthly payments for your mortgage or cable t.v. service, JM Bullion has an automated monthly Auto Buy program. If you struggle to commit to monthly investing this could be a good option. The program helps individuals become investors by saving time, helps dollar-cost-average your precious metals purchases, and allows you to invest based on your budget. Here is how it works:

  1. Choose Your Product - choose from a variety of products offered, but need to be eligible
  2. Select Purchase Frequency - do you want to invest weekly, bi-weekly, or monthly
  3. Set Up Payment Method - choose your preferred payment method

Frequently Asked Questions for Auto Buy Program:

Want to know more about the restrictions and requirements of the Auto Buy Program? Check out the JM Bullion page here


If you are looking to see what the current price for gold, silver, platinum, palladium, or even Bitcoin then their page on Live Prices is a good place to start. 

JM Bullion gives individuals an opportunity to get set up on email to get alerts for Spot Price Movement.

The charts also allow investors an opportunity to look at the historical pricing of the metals. Is the price of Silver today better than a year ago or 10 years ago? Take a look at the charts to find out. 

Sell to JM Bullion:

Ready to liquidate a few coins or bars? How about that IRA portfolio? JM Bullion will buy your Gold and Silver Bullion. How does the process work?

  • Get a Quote or Lock in a Price - use the online platform or contact a representative letting them know what products you have for sale.
  • Ship Your Products to JM Bullion - once a sale price has been locked in you will get an email letting you know your mailing instructions.
  • Receive Payment - after receipt, the JM Bullion inventory team will inspect the product and if approved they will issue your payment.


JM Bullion can work with your current custodian IRA or help you start a New Gold or Silver IRA. Working with their recommended custodian help with the process of getting started. JM Bullion has a list of both popular and approved IRA Gold and Silver products. Knowing the restrictions for IRA metals helps make you more informed. 

JM Bullion Custodian:

JM Bullion works with several custodians to set up your self-directed IRA. One is the New Direction Trust Company. Fees for custodians and setup will vary, check with New Direction Trust Company first before you choose this route. 

JM Bullion Depository:

A-Mark Precious Metals owns Transcontinental Depository Services, LLC. When you purchase precious metals through your IRA you are not allowed to store the gold or silver at home. You must store it in a depository or vault. JM Bullion recommends Transcontinental Depository Service, but you have the option to choose a depository of your liking. 

Should You Buy Gold or Silver in 2023? Click Here for our Opinion!

What is a Gold or Silver IRA?

Imagine a world where your retirement savings not only protect your financial future but also possess the timeless allure of precious metals. Enter the realm of Gold and Silver Individual Retirement Accounts (IRAs) – a revolutionary way to secure your wealth and diversify your investment portfolio.

A Gold or Silver IRA is a specialized retirement account that allows you to allocate a portion of your funds toward physical gold or silver assets. These tangible treasures, known for their intrinsic value and stability, provide a safeguard against market volatility and inflation. While traditional paper assets can be susceptible to economic fluctuations, gold and silver have withstood the test of time, preserving wealth for centuries.

But this is not merely about preservation; it's about the potential for incredible growth. Gold and silver have a proven track record of increasing in value over time, making them an enticing addition to any retirement strategy. As the global demand for precious metals continues to rise, so does their investment potential. By harnessing the power of Gold and Silver IRAs, you position yourself to reap the benefits of the precious metals market inside a retirement account.

Now, imagine taking this journey with a trusted and reputable Gold IRA company by your side. With their expertise and guidance, you can navigate the complex world of precious metals investing with confidence. They offer a range of services, from helping you set up your Gold or Silver IRA to assisting you in selecting the right coins or bars for your portfolio. By partnering with such a company, you gain access to a wealth of knowledge and resources that empower you to make informed decisions about your financial future.

Working with a reputable Gold IRA company is not the same as working with an online dealer such as JM Bullion. While JM Bullion has IRA-approved coins and bars, they are not specifically an IRA dealer who specializes in working with your retirement portfolio. 

Two companies that are experts in precious metals IRAs are Goldco and Augusta Precious Metals. These two businesses educate and inform before they sell any product. They want their clients to understand the precious metals market and how owning physical metals can benefit them during their retirement years and their beneficiaries after they die. 

What is JM Bullions Reputation? Is it a Trusted Online Dealer

JM Bullion

The reputation of a precious metals dealer is paramount to deciding to work with the company. Knowing how others' experiences were and how the company handled the complaints or negative reviews will give you insight into the trustworthiness of the business.

Working with a business that has several complaints and negative reviews is up to the individual. Here is what we found for JM Bullion and a link to get you directly to the business page. 

NOTE: Reviews today can be manipulated. Disgruntled employees, competitors, or fake review services can manipulate the star ratings by providing both positive and negative reviews. The complaints with the BBB and other services typically cannot be manipulated. Make sure you review all sources and information. 

Better Business Bureau - link to JM Bullion Page on the BBB

  • A+ Accreditation
  • 12 Years in Business
  • 4.59 out of 5 Star Rating
  • 243 Customer Complaints in the last 3 years
  • 45 Customer Complaints in the last 12 months
  • 748 Customer Reviews

** Special Note: while the business has an A+ Accreditation with the BBB this can be confusing for a reader. You may think they are a Good overall company because of the rating. Truth is, customer reviews are not used in the calculation of BBB ratings. BBB ratings are based on several factors, one of which includes having a paid business relationship. Check out the BBB ratings process here. 

Trustpilot - link to JM Bullion Page on Trustpilot 

  • 4.2 out of 5 Star Rating
  • 1,089 Reviews
  • Recent Review mentions they were double charged

Business Consumer Alliance (BCA) - link to JM Bullion Page on the BCA

  • First, you should know that this service shows their address as a Las Vegas Blvd versus other services indicating the business is based out of Dallas, TX
  • The Company Rating is an F
  • BCA has a CRI (Complaint Resolution Index: this index has JM Bullion with a 40% rating. Ratings are based on the company's response, resolution, number of complaints, and outcome of the complaints. 
  • JM Bullion has had 5 complaints closed in the past 3 years
  • 1 Customer Review - The review states it to be a 5 out of 5 but when you read the review it appears the customer was dissatisfied with their experience. Here is the review: 

    Fast response from the company favoring the customer's request

    "It was supposed to be a smooth transaction but things got so complicated that as end result I couldn't receive the item and the only solution seemed to be a refund. I waited for it much longer than what'd be normal and what was promised. But when it was finally issued a large amount was withheld without anyone even mentioning about it. I asked to be reimbursed for it but I had no luck. Thankfully things changed and I got notified about the company issuing me a refund for the cancellation fee too. Few days later I had the money into my account."

What Precious Metals Products Does JM Bullion Offer

What Does JM Bullion Offer for Precious Metals Gold, Silver, Platinum, or Palladium

The selection of products you can find on the JM Bullion website is endless. They have IRA-approved coins and bars, Gold Rounds & Collectibles, Silver Rounds & Collectibles, Numismatics, Rare Coins, Collector Cards, and so much more.

Because of their affiliation with several sovereign and private mints JM Bullion offerings are extensive. We cannot cover all products they have on their website, but here are a few they note as IRA Approved:

  • 2023 1 oz British Gold Merlin Coin
  • Valcambi Gold Bar - 1 gram
  • 2023 1/20 oz Australian Gold Lunar Rabbit Coin
  • 2015 1/20 oz Australian Gol Lunar Goat Coin
  • Valcambi Gold Bar - 2.5 gram
  • 2023 1/10oz Canadian Gold Maple Leaf Coin
  • 2023 1/10oz American Gold Eagle Coin
  • 2023 1 oz Canadian Silver Maple Leaf Coin
  • 5 oz SilverTowne Buffalo Silver Bar
  • Canadian Silver Maple Leaf Coin 1 oz
  • 2023 American Silver Eagle Coin 1 oz

When evaluating the spot price of gold or silver, make sure you are reviewing the current spot price and determining the "premium" being charged. Once you determine the premium you can check other websites to determine if the premiums at JM Bullion are higher than other online dealers. For comparison, check out the Money Metals Exchange website for comparison prices. 

JM Bullion "On Sale" Page:

On the website, JM Bullion has Weekly Deals and New Reductions. The products could be privately minted round, gold or silver bars, or IRA Gold. We challenge you to make sure these are truly discounted when compared to other websites and dealers. 

JM Bullion's "New Arrivals" and "Coming Soon" Page:

To help the viewer JM Bullion has a page that will allow the reader to find their newest arrivals. These could be collector rounds or numismatics. There are several Canadian Gold Coins and gold bars. These items maybe new to their website or recently added products they have in stock. 

JM Bullion Product Shipping

JM Bullion Product Shipping

Final Thought on JM Bullion

While JM Bullion is truly a viable source for you to purchase bullion and coins, we have to consider the reputation overall of the business. Many customers have had no issues and have received their products and are very happy. But, there are several that indicate the company is not the best with customer service, and reputation, and were not satisfied in the end. 

As for an online retailer, JM Bullion is a source you should use to check prices and maybe purchase some products after you verify the premiums. Having such a service to purchase without contacting a representative gives buyers the comfort that they can purchase 24/7 with no hassle. 

As for a Gold or Silver IRA Dealer, we would not suggest working with JM Bullion. Several other qualified IRA Dealers are more suited to work with you and your retirement savings. 

All buyers of precious metals, numismatics, and rare coins need to do their due diligence before making a purchase. The Plug does not recommend any one company for retail purchases or IRAs. But we do find companies that are better suited and we suggest looking into them. We also are not investment advisors. If you are looking into buying physical precious metals to diversify your portfolio we recommend you consult a Gold IRA company or your advisors. 

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