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Regal Assets Precious Metals and Crypto Investments
Regal Assets is a precious metals business that also works within the Crypto investing industry. They pride themselves on having a full-service alternative investment opportunity for those investors looking for opportunities outside their typical retirement accounts.
Precious Metals IRA
Better Business Bureau
"Regal Assets aims to be every investor’s one stop shop when it comes to metals and cryptos investing."
Regal Assets is a Top 5 Choice for Gold IRA Companies
Know as one of the fastest growing companies in the gold and silver IRA industries, Tyler Gallagher started the business and has been around for 12+ years. A business for the investor that is looking for alternative asset investments.
Ranked #20 by INC 500 in 2013 in the financial services category this business has expanded to include cryptocurrency in its lineup of investment offerings for your self-directed IRA.
Regal Assets have several good qualities that would make investors excited to work with them. Including transparent fee and commission information, a non-pushy sales approach, and making sure their customers are 100% comfortable before they make a purchase decision.
Investors looking to work with a reputable company can consider these four key factors;
- Official member of Forbes.com Councils and Entrepreneur.com Leadership Network
- Millions of retirement account rollovers
- Buyback of precious metals happens 7 days a week and funds are often available in your IRA within 24 hours.
- Experienced Staff that can help from day 1 of starting a new Gold IRA to scheduling transport of the metals to your depository.
Regal Assets in the News
Over the past 12 years, Regal Assets has found itself in the news with excellent reviews and information for consumers and their clients.
2014 - quoted "if you want to protect your existing IRA or 401k) with physical metals, the company that we strongly recommend is Regal Assets".
2016 - Mr. Tyler Gallagher was mentioned as helping hundreds move into physical precious metals IRA retirement accounts.
2019 - Forbes Councils recognizes Tyler Gallagher as a member of the council.
2018 - Tyler was quoted "We have developed what we believe is the number one most secure way of investing in Bitcoin, Ethereum, and other crypto-commodities."
2017 - article noted Regal RA as having the first license for the Free Zone.
2013 - second notice of the INC 500 #20 ranking
2012 - quoted "Regal Assets, a leader in the physical precious metals market, has the insider information on what the wealthiest people in the world are going to protect their wealth”
Regal Assets Selection of Precious Metals for Your Self-Directed IRA
Investing with your self-directed IRA has several requirements. The IRS and IRA require the highest quality of fineness levels to qualify.
- Gold Coins and Bars in an IRA must be 99.5% pure
- American Gold Eagle Coin at 91.67% pure is the one exception
- Silver Coins and Bars in an IRA must be 99.9% pure
Samples of coins available for your IRA:
American Eagle Proofs
Canadian Maple Leaf
Australian Striped Marlin
Gold Canadian Eagle
Canadian Silver Soaring Eagle
Canadian Silver Eagle with Nest
Canadian Silver Maple Leaf
American Silver Eagle
What Other Products Does Regal Assets Carry?
Along with the qualified IRA gold and silver bullion. Regal Assets also has the following for either your self-directed IRA or for you to purchase outside the IRA.
- Cryptos - several cryptocurrencies qualify for your IRA; Bitcoin, EOS, BCAP, and Chainlink to name a few.
- Platinum Coins - American Eagle Coins, Australian Koala Coins, and others
- Palladium Coins - Bars and Rounds as produced by manufacturers accredited by Nimex/Comex, LME, LBMA, NYSE/Liffe/CBOT, and ISE-900 or a national mint.
- Regal Assets has several additional non-qualifying IRA gold and silver coins and bars for choosing if you are paying CASH and outside your retirement IRA
Regal Assets has Recommendations of Six Investor Packages. These packages range from $5,000 to $250,000. Get your FREE Gold Investment Kit - click here!
For Protection and Security
- Merchant Package $5,000
- Knighthood Package $10,000
For Investment and Retirement
- Legacy Portfolio $25,000
- Kingship Portfolio $50,000
- Dynasty Portfolio $100,000
- Coronation Portfolio $250,000
What is a Regal IRA?
Regal Assets has a trademark on the Regal IRA. The Regal IRA allows you to invest both in hard assets like precious metals, but also digital assets like cryptocurrencies. Boasted as a cutting-edge investment vehicle this self-directed IRA allows you to control the assets without being in control of the asset.
How is Crypto like Gold and Silver IRA's?
Crypto, like physical precious metals investments, is not tied to the stock market or the dollar. Considered the next investment hedge, crypto is controlled by the supply and demand of the currency.
What Payment Methods Does Regal Assets Accept?
Four options are available for those looking to purchase gold and silver outside their retirement IRA account.
- Personal Check
- Cashier's Check
- Money Order
- Bank Wire
What is Regal Assets Reputation?
A business's reputation is important in the financial and physical gold and silver industry. Having been in existence for over 12 years, one might expect a few bumps in the road between the company and consumers.
Regal Assets has physical locations in the United States and Canada but they operate online. Their business does not include speculative coin investing, rare coins, or Numismatics.
Regal Assets is a viable business that can help you purchase precious metals both inside your self-directed IRA or with CASH.
While all companies have issues at times with customers, we believe there is a fine line between "the best" and a reasonable reputation and expectation. You, as the investor, will likely work with the company that provides the best customer service, and industry information, and who looks out for your retirement investments the most.
When The Plug completes reviews on businesses such as Regal Assets we look at several different sources to gain the best information regarding the relationship between the business and the customer. We look at reviews from several sources including Facebook Page, Google Business Profile, The BBB, Trustpilot TrustLink, and the Business Consumer Alliance to name a few.
From these sources, we can provide you, as the consumer, with some pertinent information and reviews that will help you decide if this business is the right choice for you. We do not pick only the best reviews, but we also let you know any consumer complaints with the BBB or any other source we find. We expect this is a good starting point for you and expect you will continue your research before making a final decision.
Please check out the information we have provided. It is not all-inclusive and you, as the buyer, should complete your due diligence before purchasing with any gold or silver seller online.
The four businesses we reviewed for this report is noted above. Below we provide some specific information we have found regarding Regal Assets.
As you can see there are a few items of note from the BBB for Regal Assets. The BBB ranks RA as an A+ but also mentions customer reviews are not used in the calculation of the BBB Rating.
The BBB has a 3.23 out of 5.0 Stars with 13 customer reviews
Regal Assets is NOT an Accredited Business with the BBB
There have been 6 complaints filled and closed by the BBB in the past 12 months.
** Current Alerts for the Business: government action that has been resolved. It notes that Regal Assets, LLC as the respondent was required to pay $15,000 as a civil penalty pursuant to Minnesota Statutes Section 45.027, subdivision 6 (2020).
BBB Customer Complaints:
Complaint Type: Problems with Product/Service
In February of 2022, I opened an ******************* Account with Regal Assets & transferred funds to ****************** Bank from my ****** Account in the amount of $1,219,303.19 for the purchase of Precious Metals. I was told by my Sales Rep **************** it would take 4-6 weeks for Regal Assets to purchase the Metals & to get delivery to the depository. I have had daily communications with Regal Assets only to be put off with endless promises without delivery. I have tried to get the assistance from my custodian SVP, *********** ****** without success. I elevated communication with President **** ****** on 4/22/22 where I was told that they shipped the precious metals to the wrong depository & the delay was in moving my metals to the ******** Depository ********** To date they have not been able to provide any documentation that my Metals were picked up from the ******** location or delivered to the ****** location. **** claims they were picked up by a ****** truck but due to mixed customer orders, they were unable to provide any documentation that my Metals were picked up or delivered. After endless promises without any resolution, I contacted CEO ***** ********* on 5/20 seeking his assistance. ***** emailed me on 5/25 stating that he confirmed with the depository's compliance manager that they had received my metals and should be posting confirmation to my account soon. After daily follow up with ***** & **** with no confirmation my metals were ever received, **** offered to refund my account in full by 6/8 & ***** confirmed. They came back to me requesting that I would see my metals any day & if I would give them until 6/16 to resolve my account before refunding in full. As of 6/17, no metals had shown being received & **** emailed me a document letter showing the wire transfer was initiated for the full amount but never arrived. After daily F/U calls only $20K has been transferred as of 6/23 & no metals have arrived. It's now 18 weeks,
***Document Attached*** Please see additional Emails from 6/17/22 thru 7/1/22. I've been promised 3 Wire Transfers starting on 6/23/22. I have received only 1 of the 3 totaling $20,000. I am still owed the balance 0f $1,197,760.
Regal Assets LLC Response
I have provided Holly a new *** label for her check. We are working on a overnight delivery to the custodian to close out the case
(The consumer indicated he/she DID NOT accept the response from the business.) I have been patiently waiting for Regal Assets to refund my account. Today is 7/26/22 and I have yet to receive my refund as promised over and over again. Regal Assets promised I would have by today, as well as, a copy of cashiers check which I have received neither. I told them I would give them until today to get cashiers check out to me but failed to deliver once again. Please move forward with posting my complaint. I will gladly amend with an update when they follow thru with refunding my account in full.
Complaint Type: Problems with Product/Service
My wife, Cynthia Maris Stone, and I opened three precious metals IRAs with Regal Assets, LLC in December 2021. A combined $**** split among the three accounts are to be invested in precious metals. To date, only about $*** in metals have been delivered to the IRA holding repository. We have paid over $700 in assorted fees and commissions and have had one phone conversation and multiple emails with ***********, president during March. Despite all the verbal and email assurances that delivery of the metals either has or will happen, our account statements show that all but $*** are awaiting delivery. It is now April. This should be more than adequate time for Regal Assets to make good on their part. All we seek is delivery of what we have contracted for in metal purchases. We note that there have been other complaints on file with the BBB regarding delivery delays that the BBB was able to resolve. I hope that we can do the same with your assistance.
Regal Assets LLC Response
Mr. ***** is aware his metals are in the IRA now. This was simply an account error where we crossed account numbers with the orders. I will update everyone once the metals reflect online.
(The consumer indicated he/she ACCEPTED the response from the business.) All precious metal orders have finally been fulfilled as of today. That said, it should not have taken five months for Regal Assets to fill these orders. Nor should it have taken persistent proctoring and BBB involvement to resolve this situation.
Complaint Type: Delivery Issues
I opened a *************** IRA Account with *** ******* and designated Regal Assets as my ******** ****** dealer. I worked with ********* ****** of Regal Assets to secure / purchase both silver and gold after my *************** IRA Account was funded at *** ******* on or around September 10, 2021. I was told that final delivery would take 4-5 weeks. After 6-1/2 weeks & NO DELIVERY, I followed up on November 5, 2021. I emailed ********* as to why the delivery had not occurred. I received no response from him. That day, I received an email from **** ****** (President of Regal Assets) and she wrote the following: "I received an email regarding your update. I show the metals arrived on Wednesday this week. It does take a couple of days for the vault to audit the metals before a report is emailed to ****. The silver was a little back ordered, that's why it took so long. I greatly appreciate your patience." As of December 16, 2021 my account still showed awaiting delivery of the silver purchase. So, I called Regal Assets and left a message. I received a return call at 12:38 pm from **** ******. She made numerous excuses that were in direct conflict with her email to me dated Nov. 5,2021. She stated she would get right back with me after she contacted her precious metals wholesaler. To date, she has not. Now and as of December 20,2021 it's now been over 12 weeks and my *********** order of silver bars still has not been delivered to the depository in ********. I have received what now appear to be outright lies from Regal Assets and have no faith in them. I researched the BBB for other complaints against Regal Assets and have found similar complaints towards Regal Assets that reveal the similar circumstances. I have emailed **** ****** demanding cancellation of my silver order and to have those funds returned back to ***********. After what I have experienced, I am doubtful as to if / when this will occur, so I am seeking assistance from the BBB.
Regal Assets LLC Response
This matter needs to be looked at, It was resolved prior to complaint. Please remove this complaint.Funds were received with the ********* days before complaint was made. It was an accounting issue with the custodian.
(The consumer indicated he/she DID NOT accept the response from the business.) Regal Assets response is incorrect. This matter has been finally resolved.....but was NOT resolved prior to the complaint filed. See attached email It was certainly NOT an accounting issue with my ********* either. I received no satisfaction with Regal Assets until I enlisted the assistance of my ********* - *** ******* to resolve this matter. Their response to this complaint is even more the reason why I would never do business with this company again. Too many false statements evidenced by provided emails.
Regal Assets LLC Response
Hello, The proof of wire was provided to all parties. I even provided the details from the bank. I did process request when asked. I also copied our client on the emails too. I would like to resolve what ever it is. I just want our client to be taken care of.
Complaint Type: Delivery Issues
Purchase Order #******* Back on June 3rd, 2021, I placed a cash order for precious metals in the amount of $******. The terms of agreement stated that Regal Assets would "ship out to the following address in 3 weeks". Ten and a half weeks later, and after many follow ups, Regal Assets has not only failed to provide the metals but their Executive Management has outright been deceitful on multiple occasions indicating goods have shipped when they haven't, providing fake UPS tracking #s, etc. I request that Regal Assets immediately wire transfer the $75k in funds back to my Bank of America account that the funds were drawn from. They have taken my money and only provided lies, no goods. Account #********* On May 25, 2021, I placed an order for ~$****** in precious metals with my IRA account funds. They stated they would "ship out ... in 9 weeks". That didn't happen. I request they fulfill promise to pay Kingdom Trust & Brinks fees, I will not purch metals from them & we part ways.
Regal Assets has apologized to me & requested that I make my BBB complaint private. Since they have returned my funds, thanks very much to you/BBB, I am willing to do this as there is no reward for them/Regal for having worked with you/BBB to address my complaint if I don't. Please make my BBB complaint of Regal Assets "private" Thank you so very much.
Better Business Bureau Reviews
Based on the information obtained there are only six reviews for Regal Assets with Trustpilot.
3.1 out of 5.0 Stars
50% of those reviews are 5/5 stars
There are 1,086 reviews on TrustLink for Regal Assets. This source has the most reviews of all found between all sources.
4.5 out of 5.0 Star Rating
Below are the most recent reviews found on TrustLink. It should be noted all these reviews are older with only a few found in 2019, 2020, and 2021.
Business Consumer Alliance (BCA) recognizes Regal Assets, LLC as a member.
There are 57 reviews with a 5/5 star rating. The most recent review was from June 2019.
** Special note - the service indicates a 5/5 star rating which would assume there have been no ratings below 5.0. However, as you can see below there is 1 review with 4-stars and 1 review with 2-stars. Therefore, the overall rating must be less than 5/5 stars as a perfect 5-star rating would assume no other lessor ratings given.
Company Rating is a AA (AAA is the best rating possible) AA Ratings are still considered extremely high.
The CRI or Complaint Resolution Index has Regal Assets at a 75%. The CRI in brief is the company resolution of complaints brought to their attention. Ultimately the volume of complaints along with response time, and resolution all take part in the Complaint Experience.
Customer Complaints - all four complaints found at BCA involve the purchase of precious metals and several months of non-delivery. In all cases, the complainant indicates several correspondences between Regal Assets and themselves either via email or text message. All indicate the issue is continued promising of precious metals being delivered to vaults. Three of the complaints asked for their money back and one asked for their precious metals to be deposited.
Business Consumer Alliance Reviews:
Pros and Cons of Regal Assets
Final Thoughts on Regal Assets
After completing our research on Regal Assets we have come to the conclusion they would be a viable option for those investors that are looking to start a gold IRA. The smaller initial investment allows for more people to opt into this diversified investment opportunity.
The Plug has Regal Assets #3 on their list of the 5 Bet Gold IRA Companies. We rank them at #3 even with some of the negative complaints because they do cater to both the ultra-wealthy and the smaller investors looking to get into gold and silver precious metals investing.
We acknowledge the complaints and both positive and negative reviews. We have reviewed several reviews and believe there are several that could be fake accounts or possibly just people looking to hurt the company for no reason. The complaints are viable and there are several back-and-forth comments regarding the issues. Regal Assets does appear to want to do what's best for the customer.
Investing in precious metals is no different than other investments. The buyers of these physical assets need to understand that the market does fluctuate. Therefore the value of the asset could increase or decrease. Since 1996, the value of gold has increased by over 300%. Our opinion is over the next 30 years we will see another increase in gold prices and therefore the value of Gold IRA coins and bars will increase.
As with all our reviews, we recommend any investor do their own due diligence. We hope this information is helpful in making a decision about investing with Regal Assets. If you are looking to invest in a Gold or Silver IRA and would like additional information check out our 5 Best Gold IRA Companies to see what else is available for your investing pleasure.